Portal Privacy Policy

What we store. Your business and contact details, lease terms, rent charges and payments we record, maintenance requests, messages with our staff, and documents you or we upload (lease copies, insurance certificates). We keep sign-in records (time, IP address) for security.

How we use it. To manage your tenancy: billing, maintenance, notices, and communication. We send email for sign-in codes, password links, and - if you leave them on in your profile - notifications about messages, maintenance updates, rent posted, and announcements.

Cookies. Essential cookies only, to keep you signed in. No advertising or analytics trackers.

Who processes it. The portal runs on Vercel (hosting), Neon (database), and Resend (email delivery). We do not sell your information.

Retention. Tenancy records are kept for as long as required for tax and legal purposes after a lease ends. Ask us to review or correct your information at any time.

Contact. leasing@nulphproperties.com.